Wellspring Cafe
The Cafe Team exists to help people feel loved and welcomed from the moment they are greeted at the register to when they receive their order.
CAFE Positions
Time commitment: Serve the entirety of one service on a Sunday
Cafe Coordinator
The Cafe Coordinator manages the team before and after the service. They are responsible for ensuring smooth operation during their assigned service. The Cafe Coordinator makes certain the cafe standards and procedures are followed and that we have consistency in products provided to our customers.
The Coordinator for first service is responsible for getting to church at least an hour before the service start time to begin set up. This includes setting up the iPad and register.
The Coordinator for the third service is responsible for clean-up and closing after all services are over.
Cashier
The Cashier’s role is to provide excellent customer service to our guests. They are to become familiar with our menu items and where they are located on the menu board. Transactions they will perform include cash handling and credit processing. The cashier is the main person who communicates with the guest and must be able to communicate in a clear and friendly manner. They must be accurate with their items and pricing, move quickly and efficiently, and be approachable and well presented.
Middleman (Runner)
The Middleman’s role is to assist the cashier. When the cashier receives a guest, the Middleman’s job will be to write the guest’s name on the appropriate cup, prep the drink and pass it to the espresso station or the blended drink station. Once the drinks have been completed, the Middleman will put the drink on the counter and announce the name, or hand it directly to the guest. The Middleman will also assist with the Self-Serve Coffee Station when a volunteer for that role is unavailable.
Espresso Station
The person in this role must be proficient in operating the espresso machine, along with being familiar with the recipes for lattes, macchiatos, americanos, cappuccinos, cocoas, and hot teas. Some of these could be made hot or cold, and the recipe is different for each. Efficiency is crucial to maintain a quick and reliable flow for guests.
Blended Drink Station (2 people)
This role is designed to focus entirely on our blended drinks, like smoothies and frappes. This person must be familiar with the menu for our blended drink options. Efficiency is of the utmost importance here as they are our most popular items that could easily get backed up if recipes aren’t well known.
Self-Serve Coffee Station
The main responsibility of this role is to brew the drip coffee for the Self-Serve area. Additionally, he or she will continually check the station to make sure it is well stocked and maintained as well as interact with guests.